![]() This allows the dealer to keep his/her focus on the cards and money rather than diverting attention to a player who’s making a scene. If a player complains that the dealer is cheating, argues against a dealer’s decision, or becomes otherwise unruly, the dealer escalates the problem to the pit boss to resolve. They oversee financial transactions between dealers and players to ensure dealers do not mistakenly overpay, observe players for suspected malicious activity, and investigate issues when disputes are raised.įor the dealer, having a pit boss means you have an escalation point when issues arise. ![]() Casino pit bosses play an important role in protecting the assets of the casino. They are the individuals who wear suits and walk around in the roped-off area behind table games, observing the actions taking place on several tables. ![]() Observe players suspected of counting cards or cheating to prevent theft from the casinoĬasino pit bosses are table games supervisors.Make sure dealers take breaks and switch tables when required to prevent fatigue.Serve as an escalation point when a dealer has unhappy or unruly players.Observe actions on the table to serve as a second set of eyes for the dealer, helping ensure transactions are correct, and making sure players adhere to rules.Watch over a section of two or more table games.The following job responsibilities are common for individuals in casino pit boss roles:
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